Front Office I career at Holston Medical Group in Kingsport

Holston Medical Group is hiring Front Office I on Thu, 30 May 2013 06:37:18 GMT. The Front Office I is responsible for opening the office and ensuring readiness for patients consistent with Holston Medical Group’s quality practice standards, polices, procedures and customer service expectations. The Front Office I will check in patients, collect payments at check out, and balance all transactions daily. The Front Office I will answer incoming phone calls, input tasks as...

Front Office I

Location: Kingsport Tennessee

Description: Holston Medical Group is hiring Front Office I right now, this career will be placed in Tennessee. Detailed specification about this career opportunity please give attention to these descriptions. The Front Office I is responsible for opening the office and ensuring readiness for patients consistent with Holston Medical Group’s quality practice standards, polices, procedures and customer service exp! ectations. The Front Office I will check in patients, collect payments at check out, and balance all transactions daily. The Front Office I will answer incoming phone calls, input tasks as appropriate, and schedule follow-up appointments.

Opening Responsibilities:

• Open Safe, remove and distribute prescription pads, drug cabinet keys and embossers to nurses
• Count money and log amount
• Take the phones off the evening setting and take down any messages left overnight
• Unlock doors for the business day

Check-In Responsibilities

• Ensure that insurance information is up-to-date and accurate/obtain current copy as needed
• Provide HIPAA information to patient
• Provide history form to patient if out-of-date
• Provide all new patients a new registration packet (history, advance directive, medical record number) and enter in to the EMR (electronic medical record)
• Generate route! r for patient
• Enroll patients in myHMG

Che! ck-Out Responsibilities

• Collect co-pay and post the collection to the account
• Schedule follow-up appointments

General Office Responsibilities

• Answer incoming phone calls
• Answer general billing questions
• Enter tasks for nurses from patient calls
• Pick up documents to shred from within the office
• Pick up documents to send to Scan from within the office, ensure properly labeled with medical record number
• Distribute items from the fax machine (date stamp)
• Key charges as necessary
• Open and distribute mail
• May be moved to other offices upon request based upon the business need of Holston Medical Group on an occasional basis

Closing Responsibilities:

• Close out bank deposit following HMG procedures
• Close out credit card machines for the day
• Collect prescription pads, drug cabinet keys and embossers from nurses and lock! in safe
• Forward phones to the evening setting

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

• High School diploma or equivalent required
• 2 years experience in a medical office or customer service position
• Proven success asking for payment, making change, and balancing a cash drawer
• Working knowledge of managed care â€" overall understanding of HMO’s and PPO’s preferred
• Must have strong Customer Service Skills and a friendly attitude

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If you were eligible to this career, please email us your resume, with salary requirements and a resume to Holston Medical Group.

If you interested on this career just click on the Apply button, you will be redirected to the official website

This career starts available on: Thu, 30 May 2013 06:37:18 GMT

Apply Front Office I Here