Medical Support Assistant occupation at Department of Veterans Affairs in Nashville

Department of Veterans Affairs is in need of Medical Support Assistant on Thu, 09 May 2013 17:41:17 GMT. Vacancy Identification Number (VIN): 889942 To fulfill President Lincoln's promise - "To care for him who shall have borne the battle, and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans? These vacancies are advertised at the range of grades covered by...

Medical Support Assistant

Location: Nashville Tennessee

Description: Department of Veterans Affairs is in need of Medical Support Assistant right now, this occupation will be placed in Tennessee. For detail informations about this occupation opportunity please give attention to these descriptions. Vacancy Identification Number (VIN):
889942

To fulfill President Lincoln's promise - "To care for him who shall have borne the battle, and for ! his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans.

How would you like to become a part of a team providing compassionate care to Veterans?

These vacancies are advertised at the range of grades covered by the VA qualifications standard.

As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries.

NOTE:
The full performance level of this vacancy is

GS-5

The actual grade at which an applicant may be selected for this vacancy is

in the range of

GS-3

to

GS-5.

The Professional Standards Board (a peer-revie! w group) will review the selected candidateÂ's education and e! xperience and recommend the grade and step at which the candidate will be placed. The salary is based on the grade and step approved for the selected candidate.

VA encourages persons with disabilities to apply.

KEY REQUIREMENTS

U. S. Citizenship

Must pass pre-employment examination

English Language Proficiency required

Designated and-or Random Drug Testing required

Background and-or Security Investigation required

DUTIES:
The incumbent serves as a Medical Support Assistant (MSA) in Post Anesthesia Care Unit (PACU). The work is performed in or near the nurse's station contemporary medical care environment in the PACU. Duties include but are not limited to:

Scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines.

Ensure that escort services and transportation are properly arranged.

Obtain vari! ous supplies for treatment of patients which may require paging the Anesthesia Technician for supplies.

Operate multi line telephone system to receive and relay incoming and outgoing telephone messages; fax/scan documents.

Prepare clinic visits.

Monitor both inpatient and outpatient appointments for areas of responsibility.

Verify and update demographics and insurance information

Process all emergency and non-emergency transfers to other VA facilities or private hospitals.

Perform basic eligibility, co pays and pre authorization requirements for specific coverage.

Work closely with professional staff to expedite emergency request as required for day-to-day patient care.

Maintain various unit files, forms and publications, include the unit census log.

Relocation Expenses:
Relocation expenses

are not

authorized for this position.

QUALIFICATIONS REQUIRED:
BASIC REQUIREMENTS:
U.S. citizenship.

Six mo! nths experience of clerical, office or other work that indicates the ability to acquire the particular knowledge and skills need to perform the duties of the position; or one year above high school; or equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable.

GRADE DETERMINATIONS:
GS-3 IS THE ENTRY LEVEL

for the GS-0679 Medical Support Assistant Series and is used for applicants that meet the basic requirements.

GS-4:
Requires a minimum of one year experience in clerical or office work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position

or

two years of education above high school. Candidate must demonstrate the knowledge, skills, and abilities (KSAs) below:

Ability to meet, communicate and interact with individuals from varying backgrounds and other healt! h care team members in a courteous and helpful manner in order to complete job assignments.

Ability to use various types of office automation equipment and software.

Ability to set up, organize, and maintain record systems.

GS-5 LEVEL:
Requires a minimum of one year experience equivalent to the next lower grade level

or

4 years of education above high school. Candidates must demonstrate the KSAs below:

Ability to operate computerized programs and databases in order to enter, modify and retrieve sensitive information/data into or from electronic medical records, scheduling systems and/or reports.

Knowledge of basic medical terminology.

Ability to make appointments in a clinical setting.

Ability to work independently in the accomplishment of a wide variety of duties, including setting priorities and coordinating work.

Ability to communicate effectively and professionally with ! employees at varying grade levels.

Ability to identify custome! r's concerns, perform the tasks required to resolve the issue accurately and timely, and follow-up as necessary to ensure a satisfactory resolution.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

References :
VA Handbook 5005 at

http://www.va.gov/ohrm/joblistings/VAQualStds.doc

Physical Requirements:
The work is mainly sedentary but requires some bending, walking, standing and the carrying of such things as patient records, supplies and inter-office mail. This position may involve more frequent walking to various locations of the medical facility but these do not require unusual physical demands to perform work.

APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive ! education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website:

http://www.ed.gov/admins/finaid/accred/index.html

All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Veterans' Preference:
When applying for Federal Jobs, eligible Veterans should claim preference on their application or résumé. Applicants claiming preference based on service-connected disability, or based on being the spouse or mother of a disabled or deceased Veteran, must complete an SF 15, Application for 10-Point Veteran Preference and submit appropriate doc! umentation. Veterans who are still in the service may be granted tentat! ive preference on the basis of information contained in their applications, but they must produce a DD Form 214 or other proof prior to appointment to document entitlement to preference. For more information on Veterans' Preference, please visit

http://www.fedshirevets.gov/job/veterans.aspx

.

HOW YOU WILL BE EVALUATED:
Your application, résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment. You may also be evaluated based upon the question responses you provide during a structured interview. In responding to structured interview questions you should be sure to cite specific examples of experience, explain exactly what you did, and the outcome.

BENEFITS:
Working for the Department of Veterans Affairs offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insuranc! e, health benefits, thrift savings plan, and participation in the Federal Employees Retirement System. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help balance work and life. For more information please visit us at

http://www.va.gov/JOBS/Job_Benefits/benefits.asp

.

This job opportunity announcement may be used to fill additional vacancies.

OTHER INFORMATION:
This position is in the Excepted Service and does not confer competitive status.

Receiving Service Credit for Earning Annual (Vacation) Leave:
Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they e! arn annual leave.
- .
If you were eligible to this occupat! ion, please email us your resume, with salary requirements and a resume to Department of Veterans Affairs.

If you interested on this occupation just click on the Apply button, you will be redirected to the official website

This occupation starts available on: Thu, 09 May 2013 17:41:17 GMT

Apply Medical Support Assistant Here